About IMS

A Milwaukee maintenance company built on accountability.

Instant Maintenance Services LLC was founded in 2026 to give commercial property teams in Milwaukee and surrounding areas one dependable, in-house maintenance partner.

Our story

Started to fix what frustrates property teams most.

Missed appointments, slow repairs and vendors you have to chase are part of daily life for many facility and property managers. IMS was set up in Milwaukee in 2026 to be the opposite: a vendor that shows up, does the work properly and keeps you informed.

Every job is performed by our own in-house team. No subcontractors, no handoffs between companies, and one point of contact who answers for the whole job. We work on commercial properties only, per job, with every job quoted up front.

Between them, our founders bring about 6 years of combined experience to every request.

The founders

The people behind IMS

  • Johnny Zoghbi

    Co-founder

    Johnny brings hands-on technical experience in HVAC and electrical work, along with minor appliance maintenance. He has led a dispatch team, helped onboard and train new team members, and managed vendor relations.

  • Savannah Bond

    Co-founder

    Savannah has managed multiple client accounts and worked as an onboarding specialist, training new hires. She writes standard operating procedures and training guides, and manages vendor relations.

What we stand for

Five values, on every job

  • Reliability

    We show up when we said we would, and we finish what we start.

  • Quality workmanship

    Work done properly the first time, by people who take pride in it.

  • Safety

    Safe for our team, your occupants and the property, on every job.

  • Accountability

    One team answers for the whole job. If something is not right, we make it right.

  • Clear communication

    You always know what is happening, what we found and what comes next.

Office and hours

Office

2001 N Doctor Martin Luther King Jr. Dr., Ste 586
Milwaukee, WI 53212

Business hours

Mon–Fri, 8:00 am to 5:00 pm Central Standard Time

Service area

Milwaukee and surrounding areas. Commercial properties only.

Got a repair, or a property that needs a reliable vendor?

Same or next-day service for standard requests, and a 4-hour emergency response during business hours.

Request a quote

Tell us what needs fixing.

Fields marked with an asterisk are required.

How urgent is it?

Emergencies: response within 4 hours during business hours. Requests sent outside Mon–Fri, 8:00 am to 5:00 pm Central Standard Time are picked up the next business day.

What needs doing, where on the property, and anything we should know before we visit.

Have photos?

Send this request, then email the photos to workorders@instantmsllc.com with the property address in the subject. Photos help us quote faster.

We reply by email or phone. No spam, no mailing lists.

Prefer more room? Use the full quote form.